Senior Support Analyst / Lead Helpdesk Specialist; Belfast

Recruiter :

Evolution Recruitment Solutions Ltd

Salary :

£25,000 to £30,000 per year (Circa 25-30K + Bens)

Location :

Belfast

Description :

HASH(0xae8adf4) Senior Support Analyst / Lead Helpdesk Specialist; Belfast ... support team. This role will see you take a lead on the service desk, providing in-depth 1st/2nd line support software portfolio to clientele, in addition you will also be required to manage the support process and service response / allocation via configuration and management of the helpdesk software. For key skills you will ideally have a strong background in a ITIL or Managed / SLA helpdesk

Posted on :

21/11/2008

• send to a friend
• save in my job file
• view job details